There was a Korean firm, which was exporting fabric to an Indonesian firm at the rate of 17 cents per yard. All of a sudden, due to certain policy initiatives of the…

Once, a Chinese minister came to meet Chanakya, one of the Indian masters of statecraft, at his house in the evening, saying that he had heard of his greatness even in faraway…

Chuan and Jing joined a wholesale company together just after graduation. Both worked very hard. After several years, Jing was promoted as sales executive but Chuan remained a sales rep. One day,…

One of the most memorable case studies on Japanese management was the case of the empty soapbox, which happened in one of Japan’s biggest cosmetics companies. The company received a complaint that…

A shoe company wanted to expand its business. The top management decided to send a team of marketing professionals to assess market feasibility in a remote, small and poor region. After a…

Ever heard the story of a giant ship engine that failed? The ship’s owners tried one expert after another, but none of them could figure out how to fix the engine. Then…

The 3M Company encourages creativity from its employees. The company allows its researchers to spend 15 per cent of their time on any project that interests them. This approach has brought fantastic…

Henry Ford hired an efficiency expert to go through his plant. He said, “Find the non-productive people. Tell me who they are, and I will fire them!” The expert made the rounds…